Dr Catherine Coaching (“We”) are committed to protecting and respecting your privacy. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.
We may collect and process the following data about you:
Information that you provide by filling in forms on drcatherinecoaching.com (our site). This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
If you contact us, we may keep a record of that correspondence.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Details of transactions you carry out through our site and of the fulfilment of your orders.
Details of your visits to our site including, but not limited to, traffic data, location data, weblogs and other communication data, whether this is required for our own billing purposes or otherwise and the resources that you access.
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
For our own internal record keeping.
We may use the information to improve our products and services.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes.
We may contact you by email, phone, or post.
We may use the information to customise the website according to your interests.
Security
As with all information transmitted over the Internet, security cannot be guaranteed. Any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Cookies
As with most websites when you visit our site a cookie (a type of code) will be downloaded to your computer. This will allow Dr Catherine Coaching to identify your computer in the future. This information is used to track your use of the website. Cookies may be issued by websites that you enter through links from our site. Please refer to the privacy policy of these websites for information on how these cookies will be used. We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiries@drcatherinecoaching.com
If you wish to opt out of all but essential mailings please let us know. Essential mailings will include unplanned changes to services and changes to the pricing structure. Members who prefer to have no contact under any circumstances, can opt out entirely but must make it clear that they understand that Dr Catherine Coaching will take no responsibility when they may be unaware of these essential details.
We will not give your personal information to a third party outside Dr Catherine Coaching without your express consent or unless required to do so by law or a court order.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Data Protection Act 1998. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.
If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. If you have any queries regarding this Privacy Policy or for general enquiries, problems or comments relating to the use of our site, or if you wish to opt out of mailings please email enquiries@drcatherinecoaching.com.
